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Tag: InfoPass

Need an InfoPass Appointment? Be Aware of These Changes

As part of a new pilot program, the Jacksonville USCIS field office is anticipated to roll out a new scheduling process for InfoPass appointments. Once implemented, scheduling will be coordinated by the USCIS National Customer Service Center. This new program is set up to avoid the use of InfoPass appointments for routine inquiries that could be resolved by the Customer Service Hotline. USCIS plans to implement this new pilot program at five local field offices: […]

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